Frequently Asked Questions
Dashboard view in UTM Research Support?
- The Dashboard here means that the overview of the ticketÔÇÖs activity that shows the status of the ticket
- The statistic records the total amount of tickets that has been created, processed or In progress
- It will classify based on 3 categories, which are department, topics and agent
- The purpose of this dashboard is to trace the performance of the overall ticketing progress
Last Updated 4 years ago